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Prints FAQ

Which countries do you deliver to?

All prints are available for delivery worldwide. Please note, this does not cover customs, taxes or fees upon delivery to your country.

How long is delivery?

UK: 3-7 business days
EU: 3-14 business days
International: 7-14 business days

Please note: our shipping fees do not cover Customs, Taxes or Fees that may occur upon delivery to your country. Non-UK customers are responsible for any Customs and Import Taxes that may apply.


*Due to the current additional stress on postal services and during busy holiday postage periods, delivery can take a little longer than normal – kindly account for this extra delivery time.

Can I track my order?

The delivery tracking number will be emailed to you when your order has been dispatched

What is your return policy?

All orders are non-returnable and non-refundable once confirmed. If your prints are damaged in transit please email us as soon as possible.

Is framing available?

We recommend purchasing a frame from a local shop to save on delivery charges. But if you would still like to purchase a frame at the same time please let us know via email before purchasing and we can discuss options.

Are prints bordered or borderless?

All our prints are borderless by default. If you would like a bordered print please let us know via email before purchasing and we can discuss options. For bordered prints, the size of the print area will be smaller to accommodate the borders but will make it easier to matte if required.

Are custom print sizes available?

Yes, custom print sizes are available. Please email us with the custom size you wish to purchase and we will provide a quote.

What payment options are available?

We are able to take payments via PayPal, Visa, Mastercard and Afterpay / Clearpay.

What currency are your prices?

All prices are in British Pounds (£).

Have more questions?

If you have any additional questions regarding prints or our print store please drop us an email prints@chopsticksontheloose.com

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